Return Policy — Les Nettoyants Solus Inc.
Welcome to Les Nettoyants Solus Inc.
Returns & Refunds
Due to the sanitary and chemical nature of our products, all sales are considered final.
However, replacements or refunds may be approved in the following situations:
- Product damaged during shipping
- Defective product
- Incorrect order shipped
Eligibility Conditions
- Requests must be submitted within 7 days of delivery.
- Proof of purchase is required.
- Photos of the product, packaging, or damage may be requested.
- Opened, used, altered, or improperly stored products are not eligible.
- Shipping fees are non-refundable unless the error originated from our company.
Resale Policy
Unauthorized resale of Solus products, including on third-party marketplaces, is strictly prohibited without prior written authorization.
Limitation of Liability
Les Nettoyants Solus Inc. shall not be held responsible for damages resulting from improper use, improper storage, or use outside recommended guidelines.
Privacy Policy — Les Nettoyants Solus Inc.
At Les Nettoyants Solus Inc., protecting your privacy and personal information is a priority.
Information Collection
We may collect information including:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- IP address and browsing data
Use of Information
Collected information is used solely to:
- Process and ship orders
- Provide customer support
- Communicate with customers
- Prevent fraud
- Improve our services and website experience
Secure Payments
Payments are securely processed through trusted third-party providers such as Stripe. We never store full credit card details.
Data Protection
We implement reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.
Information Sharing
We do not sell, rent, or share your personal information with unauthorized third parties unless required by law.
Cookies
Our website may use cookies to improve user experience, analyze website traffic, and optimize performance.
Changes
Les Nettoyants Solus Inc. reserves the right to update this policy at any time without notice.
For inquiries:
contact@nettoyants-solus.ca
contact@nettoyants-solus.ca
Terms & Conditions — Les Nettoyants Solus Inc.
Welcome to the official website of Les Nettoyants Solus Inc..
By accessing this website and using our services, you agree to the following terms and conditions.
Website Use
All website content is provided for informational purposes only and may be modified without notice.
Products
Products must be used according to instructions, labels, and applicable regulations.
Certain applications may be subject to local, provincial, state, or federal regulations.
Intellectual Property
All logos, trademarks, images, visuals, text, and website content remain the exclusive property of Les Nettoyants Solus Inc.
Unauthorized reproduction, copying, or use is strictly prohibited.
Limitation of Liability
Les Nettoyants Solus Inc. does not guarantee uninterrupted or error-free website operation.
The company shall not be held liable for direct or indirect damages related to the use of products or the website.
Pricing & Availability
Prices, product descriptions, and availability may change without notice.
Governing Law
These terms are governed by the applicable laws of the Province of Quebec and Canada.